![]() If relevant, switch from Western European (Windows) to Western European (ISO) and see if the problem goes away for that particular message. This may be due to the formatting / encoding of the individual messages. Outlook : You can not mark items as read or unread. Uncheck the boxes for Mark items as read when viewed in the Reading Pane and Mark item as read when the selection changes. ![]() Under Outlook panes, select Reading Pane. ![]() Unselect "Mark items as read when viewed in the Reading Pane". To stop Outlook from marking messages as read when viewed in the reading pane, do the following: Open Outlook.
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